Teaching

I teach by focusing on how healthcare systems operate, how decisions are made, and how performance is produced across roles. My teaching emphasizes how individual decisions shape system‑level outcomes. I connect policy, economics, and organizational behavior to real‑world execution, helping people understand how their work fits within the larger system. Instruction is designed to be immediately applicable across roles, including:

  • Administrative support

  • Data analysts

  • Clinical staff

  • Executive leadership

My approach centers on translating complex systems into clear, actionable understanding and strengthening execution in regulated, high‑demand environments. My teaching spans undergraduate, graduate, and executive education, always grounded in helping people understand how systems work, how meaning shapes behavior, and how clarity strengthens performance.

Instructional Focus

  • Healthcare economics and reimbursement

  • Policy and regulatory systems

  • Organizational behavior and performance

  • Decision‑making in complex environments

  • Alignment between roles, systems, and outcomes

Corporate Training

Provider Enablement Training: Medicare and Medicaid

Executive Leader Learning and Development
Humana, Inc.
2025–Present

Description

I designed, built, and led a national provider enablement initiative for value‑based care delivery. I developed the full curriculum and scaled delivery through structured training programs and train‑the‑trainer sessions across markets.

Key Focus Areas

  • Provider performance and operational efficiency

  • Role clarity across administrative, analytical, clinical, and executive functions

  • Value‑based care adoption and execution

Outcomes

  • Closed CMS gaps in care (HEDIS, CAHPS, HOS, Star Ratings)

  • Improved alignment across markets

  • Strengthened provider effectiveness and population health outcomes

Program Management Master Class

Executive Development Program
Aula Magna International Business School

Description

I developed and taught the inaugural masterclass focused on strengthening the strategic execution and delivery capabilities of female executives.

Key Focus Areas

  • Governance and prioritization

  • Cross‑functional execution

  • Agile, Scaled Agile, and Waterfall methodologies

Outcome

  • Integrated into the school’s ongoing curriculum

Academic Teaching

Walden University

College of Interdisciplinary Undergraduate Studies
School of Healthcare Management
2025–Present

Description

Educated adult learners and emerging healthcare leaders on healthcare economics, policy, population health, and social determinants of health.

Focus Statement

Instruction centers on healthcare as an economic and regulatory system.

Courses

  • Current Issues in Healthcare Policy and Practice

  • Healthcare Economics from a Population Health Perspective

  • Introduction to Economics

  • Health Insurance and Reimbursement

  • Economics of Population Health

University of Louisville

School of Public Health and Information Systems
2023–Present

Description

Educate post-graduate, graduate, and undergraduate online students on systems science, leadership, project management methodologies (LEAN, Agile, Six Sigma, etc.), finance, etc.

Focus Statement

Instruction focuses on healthcare system structure and performance improvement.

Courses

  • Introduction to the Healthcare System

  • Quality Healthcare Management

University of Louisville

School of Continuing Education and Human Development
2023–2024

Description

Educated adult learners and emerging healthcare leaders on the essential framework for managing the financial health of medical institutions, combining accounting principles with industry-specific revenue cycles and reimbursement models.

Focus Statement

Instruction emphasizes financial systems and decision‑making in healthcare.

Course

  • Healthcare Finance and Accounting